Frequently asked questions
We offer posters, original paintings, sunglasses, clothing, and accessories (like bags). There aren't many limitations in what we're willing to make. If you like a particular design, ask in the commissions page if you would like anything custom built.
All of our limited edition prints come with a certificate of authenticity that includes a print number and signature.
Yes, absolutely! We prioritize the security of your personal information. Our website uses encrypted connections (SSL) to protect your data, and we do not store any payment information on our servers. We accept numerous types of payment, including PayPal, Apple Pay, and Google Pay. You can even pay in installments through Shop Pay (Shopify).
We accept all major credit cards, PayPal, Apple Pay, Google Pay, Meta Pay, Venmo, and Shop Pay.
We try to produce and ship orders as quickly as possible. Please review your order carefully before completing the purchase. Once an order is placed, we can’t guarantee that it can be changed. However, you can email us at info@kylenickel.com and we’ll do our best to help if there's any available options.
At the moment we only ship to the United States, Puerto Rico, and the Virgin Islands (sorry!). Although for commissions we ship worldwide.
All shipments within the US are FREE. For more information, visit our shipping policy.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the delivery status of your package on the respective courier's site.
If your order is returned to us and needs to be reshipped due to an
incorrect or undeliverable address, additional shipping fees will apply.
When placing your order, please take a few moments to verify that the shipping address you have provided is correct. We cannot assume responsibility for shipping charges, additional shipping charges or replacing items that are misdelivered because of an incorrect or undeliverable address entered at the time the order was placed.
On the rare occasion that your print arrives in anything less than perfect condition, please let us know immediately. Kindly send some photos of the damaged piece and the box that it came in to info@kylenickel.com so we can help. Please always be sure to include photos of the box or boxes that your art arrived in, even if there are no obvious signs of damage.
If you have any questions, concerns, or need assistance we are here to help. You can reach us info@kylenickel.com or through the Contact Us form on our website.
We want you to be as satisfied as possible with your purchase. Given the nature of some of our products being made to order, they follow a fairly strict returns policy. However some other items, like sunglasses, are easier to exchange if needed. Please just reach out via our contact page for any concerns and we'll do our best to help.